Frequently Asked Questions

Motion simulators are becoming increasingly popular among UK sim racing and flight simulation enthusiasts looking for greater realism and immersion. Whether you’re considering your first compact motion platform or upgrading an existing setup, understanding compatibility, installation and support is essential.

This page answers the most common questions about motion simulators in the UK, including space requirements, game compatibility, delivery, warranty and after-sales support. If you can’t find the answer you’re looking for, our team is happy to help.

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General Motion Simulator Questions
DX Winner 2 - Product & Compatibility
Installation & Setup
Orders, Delivery & Returns (UK)
Warranty, Support & Aftercare

 

General Motion Simulator Questions

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What is a motion simulator?

A motion simulator is a platform that physically moves in response to your racing or flight simulation software. It allows you to feel acceleration, braking, cornering forces and surface detail — adding real-world feedback to your setup.

Is a motion simulator worth it for sim racing?

For many drivers, motion is the single biggest immersion upgrade after a wheel and pedals. It improves spatial awareness, braking consistency and overall realism. Once experienced, most users find it difficult to return to a static setup.

What’s the difference between a full motion rig and a compact motion platform?

Full rigs typically use four actuators and require large aluminium profile cockpits. Compact motion platforms, like the DX Winner 2, focus on seat-based movement, offering immersion without requiring a full rebuild or large dedicated space.

Can motion simulators be used for flight simulation?

Yes. Motion platforms are commonly used with Microsoft Flight Simulator and other flight titles, providing enhanced immersion for take-off, turbulence and landing feedback.

 

DX Winner 2 - Product & Compatibility

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Does the DX Winner 2 require a full sim racing rig?

No. The DX Winner 2 is designed as a compact seat-based motion system and does not require a full aluminium profile rig. It is compatible with around 90% of common cockpits and can work in space-conscious home setups.

Which games is the DX Winner 2 compatible with?

The DX Winner 2 works with most major PC racing and flight simulators via supported motion software. Popular titles include iRacing, Assetto Corsa, Assetto Corsa Competizione, Dirt Rally and Microsoft Flight Simulator.

How much space does the DX Winner 2 require?

The unit is designed specifically for home use. Its compact footprint makes it suitable for spare rooms, home offices and shared environments where a full commercial rig would be impractical.

How noisy is the DX Winner 2?

Compact motion systems are generally quieter than large actuator rigs. While some mechanical sound is normal during movement, the system is suitable for home use in typical domestic environments.

What is the build quality like?

The DX Winner 2 is constructed from Aluminium, Stainless Steel 304 and Carbon Fibre Composite, balancing durability and weight at approximately 17kg.

 

Installation & Setup

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Is the DX Winner 2 difficult to install?

Installation is straightforward for most users with a standard sim racing setup. The unit integrates with compatible cockpits and motion software using clear configuration steps.

Do I need technical knowledge to run a motion simulator?

Basic PC familiarity is helpful, but no advanced technical knowledge is required. We provide guidance for UK customers to ensure smooth setup.

Can I move or relocate the system easily?

Yes. One of the key advantages of compact motion platforms is portability. Unlike large 4-actuator systems, they can be repositioned more easily if your setup changes.

 

Orders, Delivery & Returns (UK)

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Do you ship across the UK?

We currently ship throughout England, Scotland and Wales. Shipping to Northern Ireland is not available at this time, but we hope to expand coverage in the future. Delivery timelines and costs are confirmed at checkout based on your location.

Is UK VAT included in the price?

All UK orders are processed according to UK tax regulations. VAT treatment is clearly shown during checkout.

How long does delivery take?

Delivery times depend on stock availability. In-stock units ship significantly faster than international direct orders.

What is your returns policy?

We offer a clear UK returns process. Please refer to our Delivery & Returns page for full details.

 

Warranty, Support & Aftercare

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Is there UK-based support?

Yes. When purchasing through SimScapers, you receive UK-based assistance, making communication and troubleshooting easier than ordering internationally.

What warranty is included?

The DX Winner 2 includes a limited manufacturer warranty. Full details are available upon request or in product documentation.

What happens if I need replacement parts?

We assist UK customers with parts coordination and after-sales support to ensure minimal downtime.

Do you offer advice before purchase?

Absolutely. If you're unsure whether a motion simulator is right for your space or setup, we’re happy to help you decide.

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