OFFICIAL UK DISTRIBUTOR - DYNAMIC X 'DX2 ULTRA' (FORMERLY 'DX WINNER 2')

 

Frequently Asked Questions

Motion simulators are becoming increasingly popular among UK sim racing and flight simulation enthusiasts looking for greater realism and immersion. Whether you’re considering your first compact motion platform or upgrading an existing setup, understanding compatibility, installation and support is essential.

This page answers the most common questions about motion simulators in the UK, including space requirements, game compatibility, delivery, warranty and after-sales support. If you can’t find the answer you’re looking for, our team is happy to help.

View by category:

Before You Start
DX Winner 2 - Product & Compatibility
Installation & Setup
Orders, Delivery & Returns (UK)
Warranty, Support & Aftercare

 

Before You Start

Have I received the DX Winner 2 or the DX2 Ultra?

The DX2 Ultra was previously known as the DX Winner 2. Some packaging, files, firmware references or older community material may still use the DX Winner 2 name. This is normal and does not mean you have received the wrong product.

For clarity:

  • DX Winner 2 = DX2 Ultra
  • The newer name is DX2 Ultra
  • Older instructions, Discord posts, videos and files may still say DX Winner 2

If you are unsure, please send us a photo of the label/packaging and we’ll confirm it for you.

Where are the fitting instructions?

You can find the latest DX2 Ultra fitting instructions on our support page under:

DX2 Ultra User Guide

We recommend reading the full guide before starting, especially the sections on:

  • Mounting the platform to your rig
  • Seat rail/profile alignment
  • USB and power connection order
  • SimHub setup
  • Motion profile configuration

The DX2 Ultra is compatible with many rigs, but sim rigs vary a lot, so some setups may require careful positioning or additional fixings.

Which fixings, bolts and T-nuts do I need?
My seat rails don’t line up with the platform. What should I do?

Seat rail spacing varies between seats and rigs, so some seats will not bolt directly to the DX2 Ultra without adjustment.

Common solutions include:

  • Using the supplied aluminium profile bars as an adapter between the DX2 Ultra and your seat rails
  • Mounting seat rails to profile first, then mounting the profile to the DX2 Ultra
  • Checking that the seat can move freely without hitting the rig, shifter, handbrake, wheelbase or side profiles
  • Using low-profile bolts where space under the seat is tight

Before fully tightening everything, do a dry-fit and check:

  • The seat is centred
  • All bolts can be accessed
  • There is clearance for full motion
  • Cables are clear of moving parts
  • Nothing touches the rig during pitch/roll movement

If in doubt, send us photos before final tightening.

 

DX Winner 2 - Product & Compatibility

Brief description of cat... ( back to top )

 

Installation & Setup

Brief description of cat... ( back to top )

 

Orders, Delivery & Returns (UK)

Brief description of cat... ( back to top )

 

Warranty, Support & Aftercare

Brief description of cat... ( back to top )

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